JYA FAQ — all your questions answered, right here

JYA's security infrastructure meets international standards. All your data is 256-bit SSL/TLS encryption protected — meaning no one can intercept your data over the internet. Account data is stored in a separate, encrypted database.

JYA for Financial Transactions PCI-DSS compliant payment gateway Your Mobile Pay or Nagad PIN is never stored on JYA's servers — payments are processed directly through your mobile banking provider.

On privacy, JYA never sells your information to third parties. Your data may only be shared with regulatory authorities when legally required. For full details, see our Privacy Policy See page.

For extra security, go to your account settings and enable Two-Factor Authentication (2FA) Keeping this enabled is recommended.

Yes, this is called Accumulator Bet (combining multiple events). JYA fully supports this. You can add picks from 2 to 15 different matches on a single slip, with all odds multiplied together for one large potential payout.

How to do it (step by step):

1. Log in to JYA and go to the Sports Betting section.
2. Click the odds for the match you want to bet on — it will be added to your bet slip.
3. Keep adding odds from multiple matches — the "accumulator" mode activates automatically.
4. Enter your stake in the bet slip — minimum ৳50 to get started.
5. Click the "Place Bet" button.

Example: Three matches at 1.8 × 2.0 × 1.9 = 6.84x payout. A ৳100 stake could return ৳684 — but if even one pick is wrong, the entire bet is lost.

JYA lets you suspend or close your account at any time — in two ways:

1. Temporary Break (Cooling-Off): You can deactivate your account for 1 day, 7 days, or 30 days.
Path: Log in → Settings → Responsible Gaming → Take a Break → select duration → Confirm.

2. Self-Exclusion (Long-Term): You can close your account for 6 months, 1 year, or permanently.
Path: Settings → Responsible Gaming → Self-Exclusion → choose your preferred duration → Confirm.

To permanently delete your account: Email support@jya.info or request an "Account Deletion" via live chat. Please withdraw any remaining balance beforehand. Once your request is received, 72 hours' your account will be permanently deleted.

JYA offers extensive cricket betting coverage — BPL, IPL, T20 World Cup, ODI, Test matches and more.

How to get started:

1. Log in to JYA.
2. On the homepage or Sports Betting Go to page.
3. Click on the "Cricket" section.
4. Browse the list of ongoing and upcoming matches.
5. Click on your preferred match to browse all available betting markets.

Popular markets: Match Winner • Toss Winner • Top Batsman/Bowler • Over/Under Runs • Method of First Wicket • Powerplay Score • Live Betting (in-play).

In live betting, odds shift with every ball — that's what makes it so thrilling. Minimum bet ৳20 Starting from

Yes, JYA's Live Casino features Real Human Dealers are present on a live camera feed. This isn't a standard online slot — it's a game broadcast live from a real studio.

How to get there:

1. Log in to JYA and select "Live Casino" from the menu.
2. Choose your game — Baccarat, Roulette, Blackjack, Andar Bahar, Teen Patti.
3. Once you enter a room, the live video feed will start and the dealer will welcome you.
4. Click the chip icon, select your stake amount, and place it on the table.
5. Click "Deal" or "Spin" to start the round.

Popular Games: Baccarat (easiest to learn) • Lightning Roulette • Crazy Time • Speed Blackjack • Andar Bahar (a fan favourite in Bangladesh).

Minimum bet at Live Casino ৳50 and above. A strong internet connection will give you the smoothest experience.

JYA's 500% Welcome Bonus Just three steps to get

1. Registration complete verification (verify your mobile number).
2. Of registration Within 72 hours Make your first deposit.
3. Minimum ৳200 Once your deposit is confirmed, the bonus will be credited to your account automatically.

Example: Deposit ৳1,000 and receive a ৳5,000 bonus — giving you a total balance of ৳6,000.

Maximum bonus limit: ৳20,000.

Wagering requirements: You'll need to wager 10x the bonus amount before you can withdraw. Validity is 30 days. Check your bonus status under the "Promotions" section.

Yes — and JYA considers this one of its most important features. Settings → Responsible Gaming section, where you'll find all the tools:

1. Deposit Limit: Set a daily, weekly, or monthly deposit cap. For example: a maximum of ৳5,000 per month. Once set, the limit cannot be exceeded.

2. Loss Limit: Gaming will automatically stop once you've lost a set amount.

3. Session Time Limit: Set a daily play time limit in advance — you'll get an alert when your time is up.

4. Reality Reminder: A reminder will appear on screen at set intervals showing how long you've been playing.

5. Self-Exclusion: Close your account for 6 months or longer.

For more details, visit our Responsible Gaming See page.